Frequently Asked Questions

Everything you need to know about Client Convert AI. Can't find your answer? Email us at saunders@clientconvertai.co

How It Works

What exactly does Client Convert AI do?
Client Convert AI automatically texts back anyone who calls your business and doesn't get answered — within 60 seconds. The AI then qualifies the lead, answers common questions, and helps book an appointment or callback. You stop losing potential customers every time you're busy or after hours.
How fast does the text-back go out?
The automatic text is sent within 60 seconds of a missed call — usually faster. Most callers are still at their phone when they receive it, which dramatically increases the chance they respond and stay engaged with your business instead of calling a competitor.
What does the AI actually say to customers?
The AI sends a friendly, personalized text introducing itself as your business's assistant, acknowledges the missed call, and asks how it can help. It can answer FAQs, quote ranges, collect contact info, and schedule a callback or appointment — all based on scripts we customize for your specific business.
Do I need any special equipment or software?
No. Setup requires zero new hardware. We connect to your existing business phone number (or set you up with a new one) and integrate with your calendar or booking system. Everything runs in the cloud — you just need a phone to receive leads.
Does the AI handle the whole conversation, or just the first message?
The AI handles the full conversation — including follow-up questions, objections, and scheduling — until the lead is qualified or books. You only step in when the lead is hot and ready to talk to a human. You can also monitor all conversations in your dashboard at any time.

Setup & Integration

How long does setup take?
Most businesses are fully live within 24–48 hours. We handle the setup for you — no IT team required. We'll schedule a 30-minute onboarding call to customize the AI scripts for your business and connect your phone number.
Will this work with my existing phone system?
Yes. We work with virtually all business phone setups — landlines, VoIP, cell phones, multi-line systems, and call forwarding. If you're not sure, just ask us and we'll confirm before you commit to anything.
Can I customize what the AI says?
Absolutely. We customize the AI scripts to match your brand voice, your most common customer questions, your pricing, your hours, and your booking flow. You review and approve everything before it goes live.
Does it integrate with my CRM or booking software?
We integrate with most popular tools including Google Calendar, Calendly, Jobber, ServiceTitan, HubSpot, and more. If you use something else, we'll check compatibility during your onboarding call.

Pricing & Commitment

How much does Client Convert AI cost?
Plans start at $297/month. The exact price depends on your call volume, number of locations, and integrations needed. We also offer a free AI Conversion Audit ($497 value) so you can see exactly how many leads you're currently losing before you commit to anything.
Is there a contract or long-term commitment?
No long-term contracts required. We offer month-to-month plans because we're confident you'll see results and stay. That said, clients who commit to 6 or 12-month plans receive a discounted rate.
What's the ROI? Is this actually worth it?
For most service businesses, a single recovered lead pays for the entire month. If you're in roofing, HVAC, dental, or legal — one job or case can be worth thousands. We typically see clients recover 20–40% more leads in their first 30 days. Our clients average 8–12x ROI.
Do you offer a free trial?
We don't offer a free trial, but we do offer a free AI Conversion Audit — a no-cost review of your current lead flow to show exactly where you're losing customers and what fixing it would be worth. No commitment required. Start your free audit →

Common Concerns

Will my customers know they're talking to an AI?
Our AI identifies itself as your business's "assistant" — it's transparent that it's automated, but it's warm, conversational, and helpful. Most customers appreciate getting an immediate response rather than hitting voicemail. We never have the AI claim to be human.
What if a customer gets annoyed by the text?
The opt-out rate is extremely low — less than 1% in our experience. Customers are typically grateful for the quick response. Anyone who doesn't want to continue the conversation can simply not reply or say "stop" and the AI won't follow up.
Is this compliant with texting regulations (TCPA)?
Yes. Because the customer initiated contact by calling your business, the text-back falls within compliant business messaging. We follow all TCPA guidelines and include proper opt-out language in all messages. We can walk you through compliance details on your onboarding call.
What happens if the AI can't answer a customer's question?
If the AI encounters something outside its knowledge base, it gracefully tells the customer that a team member will follow up shortly and collects their contact info. You'll get an alert so you can step in. The AI never makes up information or over-promises.
I'm a small business — is this overkill for me?
Actually, small businesses benefit the most. When you're a solo operator or small team, you physically can't answer every call. The AI fills that gap 24/7 without you needing to hire a receptionist. It's built specifically for businesses that are too busy to babysit their phone.

Support & Results

What kind of support do you offer?
All plans include email support with same-day response. Pro plans include priority phone/text support and a dedicated account manager. We also provide a dashboard where you can monitor all AI conversations in real time.
How do I know if it's working?
You'll receive a weekly performance report showing: total missed calls captured, leads qualified, appointments booked, and estimated revenue recovered. You can also log into your dashboard anytime to see conversations in real time.
How quickly will I see results?
Most clients see their first recovered lead within 24 hours of going live. Measurable ROI typically shows within the first 2 weeks. We set a 30-day check-in to review results and adjust the AI scripts based on what's working.

Still have questions?

We're happy to walk you through everything on a quick 15-minute call — no pressure, no pitch deck.

Email Saunders Directly →